Effective Date: 24 November 2024

1. Introduction

Welcome to SimplyGuitar.com (“we”, “our”, “us”). These Terms and Conditions (“Terms”) and Privacy Policy govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Acceptance of Terms

By accessing or using SimplyGuitar.com, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

3. Services Provided

SimplyGuitar.com offers guitar lessons and related services through subscription-based accounts. We provide both free lessons accessible through a free account and premium content available to subscribers.

4. Registration and Accounts

• Free Accounts: Users may create a free account to access a selection of free lessons. This allows you to experience our services before deciding to subscribe.
• Subscription Accounts: To access premium content, users must subscribe to one of our paid plans. Subscription fees are non-refundable, as outlined in our Refund Policy below.

5. No Refund Policy

All subscription fees paid to SimplyGuitar.com are non-refundable. By subscribing, you acknowledge and agree that no refunds will be provided for any reason, including but not limited to cancellation of services or dissatisfaction with the content.

6. IP Address Collection

We collect your IP address for logging purposes. This information is used to monitor and maintain the security and functionality of our website. We do not share your IP address with third parties except as required by law.

7. Intellectual Property

All content provided on SimplyGuitar.com, including lessons, materials, graphics, and logos, is the intellectual property of SimplyGuitar.com and is protected by applicable copyright laws. You may not reproduce, distribute, or create derivative works from our content without our explicit written permission.

8. Limitation of Liability

SimplyGuitar.com is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. We do not guarantee the accuracy, completeness, or usefulness of any information provided.

9. Disclaimers

Our services are provided on an “as is” and “as available” basis. SimplyGuitar.com disclaims all warranties, whether express or implied, including but not limited to merchantability and fitness for a particular purpose.

10. Not Affiliated with Similarly Named Companies

SimplyGuitar.com is an independent entity and is not affiliated with, endorsed by, or in any way associated with any other companies that may have a similar name. Any reference to other companies is solely for clarification purposes.

11. Governing Law

These Terms and your use of SimplyGuitar.com are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the UK courts.

12. Privacy Policy

12.1 Information We Collect

• Personal Information: When you create an account, we may collect personal information such as your name, email address, and payment details.
• Usage Data: We collect data on how you interact with our website, including the pages you visit and the actions you take.
• IP Address: As mentioned, we collect your IP address for logging and security purposes.

12.2 How We Use Your Information

• To Provide Services: We use your information to deliver and improve our services.
• Communication: To send you updates, newsletters, and promotional materials related to SimplyGuitar.com.
• Security: To protect against unauthorised access and other security threats.

12.3 Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
• Legal Requirements: When required by law or to protect our rights.

12.4 Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12.5 Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete personal information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.

To exercise these rights, please contact us using the information provided below.

12.6 Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

12.7 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

13. Changes to Terms and Privacy Policy

SimplyGuitar.com reserves the right to modify these Terms and Privacy Policy at any time. We will notify users of significant changes by posting a notice on our website or via email. Your continued use of our services after such changes constitutes acceptance of the updated Terms.